Terms of service

Last updated: May 2026

Please read these Terms of Service ("Terms") carefully before purchasing or using any WirelessAttackAlarm product. By placing an order, accepting delivery, or using our products, you agree to these Terms.

1. About Us

These Terms govern your purchase and use of products and services offered by Wireless Attack Alarm, LLC ("WAA," "we," "our," or "us"), a Wyoming limited liability company with a registered address at 1621 Central Ave, Cheyenne, WY 82001. You can contact us through the Contact page at wirelessattackalarm.com/pages/contact.

2. Products and Intended Use

WirelessAttackAlarm is a passive wireless signal monitoring device. It is designed to detect and alert users to potential wireless interference, jamming, or attack activity in the user's immediate environment. The device receives radio signals; it does not transmit, jam, or interfere with any wireless communication.

The device is intended for lawful use in locations where the user has the legal right to monitor wireless activity, including:

• Your own home or residence
• Commercial property you own or manage
• Any location where you have explicit permission from the property owner or controller to monitor wireless signals

Use of the device is legal in the United States for the purposes described above. The device may be purchased and installed by you directly, or it may be supplied and installed by a professional alarm-installation firm or security integrator that has been authorized by WAA to resell the product. Section 15 of these Terms describes additional provisions that apply when the device is supplied through an authorized installer partner.

3. Prohibited Uses

You agree not to use WirelessAttackAlarm to:

• Monitor wireless activity in locations where you do not have the legal right to do so
• Surveil, stalk, harass, or monitor individuals without their knowledge or consent in violation of applicable law
• Violate any applicable local, state, federal, or international law, including but not limited to wiretap and electronic surveillance statutes
• Reverse engineer, modify, decompile, or tamper with the device firmware for purposes of circumventing security features, replicating the product, or any unlawful purpose
• Resell or redistribute the device commercially without express written authorization from WAA (this does not restrict resale of a single used device by an individual end user)

4. Orders and Payment

Orders placed through our website are processed through Shopify Payments. By placing an order, you represent that you are authorized to use the payment method provided and that the billing information you submit is accurate. We reserve the right to cancel, refuse, or limit any order at our discretion, including for reasons of suspected fraud, inventory limitations, or shipping restrictions.

Prices are listed in US dollars and are subject to change without notice. Sales tax may apply depending on your jurisdiction and is calculated at checkout based on the shipping address you provide.

5. Shipping

We currently ship within the United States. Orders typically ship within ten business days of order confirmation, though actual lead time may vary based on inventory and production schedules. Shipping times provided at checkout are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather events, customs delays, or other circumstances outside our reasonable control.

Free standard shipping is included on all US orders. Expedited shipping options may be available at checkout for an additional fee. Risk of loss and title for products passes to you upon delivery to the shipping carrier.

If you are located outside the United States and wish to purchase a WirelessAttackAlarm product, please contact us directly. International shipments are handled on a case-by-case basis and may be subject to export controls, additional fees, and customs requirements.

6. Returns and Refunds

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may return the device within 30 days of delivery for a full refund of the purchase price, subject to the following conditions:

• The device must be returned in original condition with all included accessories and packaging
• You must contact us through the Contact page to initiate the return and receive a return authorization (RMA) number; returns received without an RMA may be refused or delayed
• Refunds will be issued to the original payment method within 5–10 business days of our receipt and inspection of the returned item
• Return shipping costs are the responsibility of the customer unless the return is due to a confirmed manufacturing defect
• If your device was supplied through an authorized installer partner, please first contact the installer; they may be able to facilitate the return and credit on your behalf under the terms of your installation agreement with them

We reserve the right to refuse returns that do not meet these conditions or that show evidence of damage, modification, or use beyond normal evaluation.

7. Warranty

WirelessAttackAlarm hardware products are warranted against defects in materials and workmanship for 12 months from the date of purchase (the "Warranty Period"). The Pro SKU and certain commercial SKUs include an extended 24-month warranty as identified at the time of purchase. This warranty covers manufacturing defects only and does not cover:

• Damage caused by accident, misuse, neglect, dropping, exposure to liquid, or unauthorized modification
• Normal wear and tear, including cosmetic damage and battery degradation over normal use cycles
• Damage caused by operating the device outside its documented specifications, including operation outside the supported temperature, humidity, or input voltage ranges
• Damage caused by improper installation, including installation in environments materially different from those described in the user documentation
• Failure to detect specific wireless attacks, signal events, or threat conditions (which is governed by Section 9, below, not by this warranty)

To make a warranty claim, contact us through the Contact page with proof of purchase and a description of the issue. If your device was supplied through an authorized installer partner, please contact that installer first; they are familiar with your installation and are best positioned to diagnose installation-related issues that may not be covered by this warranty.

Our sole obligation under this warranty is, at our option, to repair the device, replace the device with a comparable unit, or refund the original purchase price. This warranty is the exclusive warranty provided by WAA and is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, to the maximum extent permitted by applicable law.

8. Software and Firmware Updates

From time to time, we may release firmware or software updates for WirelessAttackAlarm devices to improve performance, add capabilities, or address security issues. During the Warranty Period, these updates are provided to you free of charge. After the Warranty Period ends, we may continue to make firmware updates available at our discretion, but we make no commitment to do so.

We reserve the right to modify, discontinue, or change the functionality of firmware updates at any time and without notice, including the right to introduce optional or premium services in connection with future product tiers. Installation of any firmware update is at your discretion (or the discretion of your authorized installer); however, we may decline to provide warranty support for devices running unsupported firmware versions.

9. Detection Limitations, Disclaimers, and Limitation of Liability

9.1 Detection is Best-Effort, Not Guaranteed

WirelessAttackAlarm is a detection and alerting tool. It is not a substitute for professional security systems, monitoring services, law enforcement response, or other protective measures. We design the device to detect a defined set of wireless signal patterns associated with known attack techniques on the frequency bands the device monitors. We do not guarantee, and the device does not warrant, that:

• Every wireless attack will be detected
• Detected attacks will be classified with perfect accuracy
• Alerts will be delivered to you, your designated contacts, or any third party within any specific timeframe
• Detection will continue to function as attack techniques evolve over time
• The absence of an alert indicates the absence of an attack

You acknowledge that wireless attack techniques evolve, that attackers may use methods designed to evade detection, and that detection effectiveness is influenced by factors including but not limited to device placement, environmental RF conditions, the physical and electromagnetic properties of the monitored space, network connectivity, and the sophistication of any particular attack.

9.2 Excluded Attack Types and Force Majeure

Without limiting the foregoing, WAA does not warrant that the device will detect:

• Sophisticated attack techniques designed to evade signature-based detection, including but not limited to frequency-hopping, time-domain manipulation, or attack methods developed after the device's firmware was last updated
• Attacks conducted by nation-state-level actors or entities with access to specialized RF equipment, classified techniques, or substantial resources
• Attacks conducted on frequency bands or using protocols other than those documented in the device specifications at the time of your purchase
• Physical attacks, network intrusions, or threats that do not involve wireless RF interference of the types the device is designed to monitor

9.3 Limitation of Liability

To the maximum extent permitted by applicable law, Wireless Attack Alarm, LLC, its officers, members, employees, and agents shall not be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for property loss, theft, personal injury, business interruption, lost profits, loss of data, or loss of goodwill, arising from your use of, inability to use, or reliance upon our products, even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising from these Terms or your use of our products shall not exceed the total amount you paid to WAA for the product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you to the extent prohibited by law. Nothing in these Terms is intended to limit our liability for gross negligence, willful misconduct, or any liability that cannot lawfully be limited or excluded.

9.4 No Third-Party Beneficiaries

These Terms are between you and WAA. No third party (including any authorized installer who supplied your device) is a beneficiary of these Terms, except that authorized installer partners may rely on the limitations in this Section 9 and in Section 15 to the same extent as WAA, solely with respect to the installation services they provided to you.

10. Intellectual Property

WirelessAttackAlarm technology is protected by U.S. Provisional Patent Application Nos. 63/950,428, 63/960,679, and 64/050,082, assigned to Wireless Attack Alarm, LLC. Additional U.S. and international patent applications may be pending. The WirelessAttackAlarm name, logo, and product designs are trademarks of Wireless Attack Alarm, LLC, whether or not formally registered.

All content on our website, in our user documentation, and embedded in our firmware — including text, images, schematics, software, and audiovisual material — is the property of Wireless Attack Alarm, LLC or its licensors and may not be reproduced, distributed, or used to develop competing products without prior written permission from WAA. Personal use of our content for the purpose of operating your purchased device is permitted.

11. Governing Law and Forum

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Subject to Section 12 (Binding Arbitration), the exclusive forum for any dispute, claim, or controversy arising out of or relating to these Terms or our products is the state or federal courts located in Laramie County, Wyoming, and you irrevocably consent to the personal jurisdiction of those courts.

12. Binding Arbitration and Class Action Waiver

12.1 Agreement to Arbitrate

Except as provided in Section 12.4 (carve-outs), you and WAA agree that any dispute, claim, or controversy arising out of or relating to these Terms, our products, our services, our website, our marketing communications, or our business relationship with you (each, a "Dispute") shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect, modified as set forth in this Section 12.

The AAA Consumer Arbitration Rules are available at www.adr.org. WAA has registered or will register this arbitration clause with the AAA Consumer Clause Registry as required by AAA Rule R-12.

12.2 Arbitration Procedure

• Notice of Dispute. Before initiating arbitration, the party with a Dispute must send the other party a written Notice of Dispute describing the nature and basis of the claim and the specific relief sought. The Notice should be sent to WAA at the address in Section 14, or to the contact information you provided at the time of purchase. The parties will attempt to resolve the Dispute informally for at least 60 days after Notice is received before initiating arbitration.
• Arbitrator. The arbitration shall be conducted by a single neutral arbitrator selected in accordance with AAA Consumer Arbitration Rules.
• Location. Unless you and WAA agree otherwise, in-person arbitration hearings shall take place in a location reasonably convenient for both parties, taking into account your residence; for arbitrations involving claims of $25,000 or less, you may elect to have the arbitration conducted by telephone, by video conference, or on the basis of written submissions, at your option.
• Costs. WAA will pay all AAA filing, administrative, and arbitrator fees for any arbitration that you initiate where the amount in controversy is less than $25,000, except that you remain responsible for your own attorneys' fees and out-of-pocket costs unless the arbitrator awards them to you.
• Decision. The arbitrator may award any relief that a court could award, subject to these Terms. The arbitrator's decision is final and binding, except as the Federal Arbitration Act permits judicial review of arbitration awards.

12.3 Class Action Waiver

You and WAA each waive the right to bring or participate in any class action, collective action, representative action, or consolidated proceeding against the other. Disputes must be brought in your or our individual capacity only. Neither you nor WAA may serve as a representative of, or seek relief on behalf of, any other person or class of persons in arbitration or otherwise. The arbitrator may not consolidate more than one person's claims, may not preside over any form of representative proceeding, and may not award class-wide relief.

If a court determines that this Class Action Waiver is unenforceable with respect to any particular claim or remedy in a particular dispute, that claim or remedy (and only that claim or remedy) shall be severed from arbitration and may be brought in the courts identified in Section 11, while all other claims shall remain in arbitration.

12.4 Carve-Outs from Arbitration

Notwithstanding Section 12.1, the following matters are not subject to mandatory arbitration:

• Small Claims Court. Either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits, provided the action remains individual and is not certified or consolidated as a class or representative proceeding.
• Intellectual Property Claims. Either party may seek injunctive or equitable relief in court to protect intellectual property rights, including patents, trademarks, copyrights, and trade secrets, without first resorting to arbitration.
• Public Injunctive Relief. To the extent applicable law provides for public injunctive relief that cannot be waived through arbitration, claims for such relief may be brought in court.

12.5 Confidentiality

The existence and content of any arbitration, including the award, shall remain confidential, except to the extent disclosure is required by law, by an order of a court of competent jurisdiction, or to enforce or challenge the arbitration award. This confidentiality obligation does not prohibit either party from disclosing information about the dispute to its legal, financial, or insurance advisors.

12.6 Survival

This Section 12 survives the termination of these Terms and your relationship with WAA, including survival after any return, refund, or warranty resolution.

12.7 Right to Opt Out of Arbitration

You have the right to opt out of this arbitration agreement. To opt out, you must send WAA a written notice clearly stating that you opt out of Section 12 within 30 days of the later of (a) the date you first purchased a WAA product, or (b) the effective date of these revised Terms (May 2026 for current customers; the date of these Terms for new customers).

Your opt-out notice must include your full name, the email address used for your purchase, the date of purchase, and a clear statement that you opt out of the arbitration agreement in Section 12. Send your opt-out notice through the Contact page at wirelessattackalarm.com/pages/contact or by mail to the address in Section 14.

Opting out of arbitration does not affect any other provision of these Terms. If you opt out, disputes will be resolved in the courts identified in Section 11. The class action waiver in Section 12.3 does not apply if you have validly opted out of arbitration.

12.8 Severability

If any provision of Section 12 (other than Section 12.3, which is governed by its own severability provision) is found to be unenforceable, that provision shall be severed and the remaining provisions of Section 12 shall continue in full force and effect. If Section 12.3 (the Class Action Waiver) is found wholly unenforceable, then the entirety of Section 12 (Binding Arbitration) shall be deemed null and void with respect to the dispute in which that determination was made, and the matter shall proceed in the courts identified in Section 11.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, post a prominent notice on the Terms of Service page summarizing the changes. Your continued use of our products or website after the effective date of any update constitutes your acceptance of the updated Terms.

For material changes to Section 12 (Binding Arbitration), we will provide a renewed opt-out window of 30 days from the effective date of the change, during which you may opt out of the new arbitration provisions following the procedure in Section 12.7.

14. Contact Us

15. Professional Installation Through Authorized Installer Partners

WAA authorizes certain alarm-installation firms, security integrators, and other qualified service providers ("Installer Partners") to resell and professionally install WirelessAttackAlarm products for end customers. If your device was supplied and installed by an Installer Partner, the following additional provisions apply:

15.1 Installer Partner Role

The Installer Partner is an independent third-party business, not an employee, agent, or representative of WAA. The Installer Partner is responsible for: (a) selecting an appropriate installation location for the device based on your premises and detection objectives; (b) physical installation, mounting, and configuration of the device; (c) on-site demonstration, customer training, and answering installation-related questions; (d) tier-one technical support for installation issues, alert configuration questions, and ongoing device operation; (e) compliance with all applicable state and local licensing, bonding, and insurance requirements for the installation services they provide.

15.2 First Point of Contact

If you experience any issue with a device supplied through an Installer Partner, please contact the Installer Partner first. They are familiar with your specific installation and are best positioned to diagnose installation-related issues. WAA provides tier-two technical support to Installer Partners; for hardware defects or product issues your Installer Partner cannot resolve, the Installer Partner may escalate to WAA, or you may contact WAA directly using the Contact information in Section 14.

15.3 Allocation of Responsibility

The hardware warranty in Section 7 (covering manufacturing defects) is provided by WAA regardless of sales channel. Installation quality, including correct device placement, configuration appropriate to your premises, customer training, and ongoing operational support, is the responsibility of the Installer Partner under their separate agreement with you. WAA is not responsible for installation-related issues, missed detections attributable to suboptimal installation, or service failures by an Installer Partner.

If you have a dispute relating to installation services that is not related to a hardware defect, that dispute is between you and the Installer Partner and is governed by your agreement with them, not by these Terms. WAA is not a party to your agreement with the Installer Partner and does not warrant the Installer Partner's services.

15.4 Status as Authorized Installer Partner

A current list of authorized Installer Partners is available upon request through the Contact page. You may verify whether a particular installer is currently authorized by WAA before engaging them for installation services. WAA reserves the right to add, remove, or modify the status of any Installer Partner at our discretion. The fact that a particular installer was authorized at the time of your purchase does not obligate WAA to continue authorizing that installer in the future.

15.5 No Joint Liability

Nothing in these Terms creates joint and several liability between WAA and any Installer Partner. Each party is responsible only for its own acts and omissions. The limitations of liability in Section 9 apply to WAA regardless of any allocation of responsibility between WAA and an Installer Partner.

© 2026 Wireless Attack Alarm, LLC. All rights reserved.
1621 Central Ave, Cheyenne, WY 82001
Patent Pending · Made in USA